Blog 6: Testing & Document Usability

 Document usability is one of the most important things because this is what separates the theoretical instructions the writer intended and what the reader sees and interprets from the document. After reading this article I have realized that IKEA has gotten their document usability testing up to 100%. IKEA furniture has the most basic instructions and visuals that allows each and every single reader to interpret what is being shown the same way. Someone from Sweden can build IKEA furniture with the same exact ease as an American could. Allowing the testers to take the usability test without communicating with them is crucial in order to get accurate results about the document. 

I have always wondered why IKEA was far more superior when it comes to assembling their products, and the answer lies with usability testing. How did IKEA use the usability testing idea and apply it to their company?